Amber Royale – Luxury Textured Glass Tea Mugs Set (6 Pcs)(180ML)(ZB383-3HA)
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Estimated Delivery:Jun 25 - Jun 29
Amber Royale – Luxury Textured Glass Tea Mugs Set (6 Pcs)(180ML)(ZB383-3HA)
Indulge in timeless elegance with the Sarteo Amber Royale – 6 Pcs Luxury Textured Glass Tea Mug Set, thoughtfully crafted to enhance your daily tea and coffee rituals with warmth, refinement, and modern luxury.
Made from premium heat-resistant glass, each mug features a rich amber tint, vertical ribbed texture, and diamond-cut detailing at the base, creating a striking play of light and brilliance. The sturdy ergonomic handle ensures comfort and balance, making every sip smooth and indulgent.
Perfect for luxury homes, premium gifting, cafés, hotels, and refined table settings, this designer mug set seamlessly blends durability with sophisticated aesthetics. Whether it’s a refreshing morning tea or an evening coffee, Sarteo Amber Royale Mugs transform everyday moments into an elevated experience.
Material: Premium Heat-Resistant Glass
Color: Transparent Amber Tint
Design: Vertical Ribbed Texture with Diamond Base
Set Includes: 6 Premium Tea Mugs
Sarteo — Designed for Elevated Living.
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
1. No Refund Policy
SARTEO follows a strict NO REFUND policy.
Refunds will be provided only in the following cases:
A wrong product has been delivered
The product received is completely different from what was ordered
The product is damaged or broken at the time of delivery
In all other situations, refunds will not be provided.
2. Return Policy – 7 Days Only
Returns are accepted only within 7 days of delivery.
You can request a return only if:
The product is damaged or broken
A wrong product has been delivered
The product is defective at the time of delivery
👉 After 7 days from delivery, no return request will be accepted under any circumstances.
3. Mandatory Proof for Claims
For any return or refund request, the customer must provide:
Clear images of the product
A proper unboxing video
Video of the package being opened from start to finish
Important Conditions:
The video must clearly show the sealed package being opened.
Without a proper unboxing video, no claim will be accepted for damage, breakage, or wrong product.
All proofs must be sent to:
📧 sarteo.shop@gmail.com
4. How to Raise a Return Request
To initiate a return, follow these steps:
Email us at sarteo.shop@gmail.com with:
Order ID
Clear product images
Unboxing video
Description of the issue
Our team will review your request within 2–3 working days.
If approved, further instructions for return or replacement will be provided.
5. Exchange Policy
Exchanges are allowed only in case of wrong or damaged products.
Exchange is subject to product availability.
If exchange is not possible, a refund may be processed as per eligibility.
6. Non-Returnable Cases
Returns will not be accepted in the following situations:
Change of mind
Incorrect order placed by the customer
Used or washed products
Products without original packaging
Minor color or design variations
Sale or discounted items
7. Cancellation Policy
Orders can be cancelled only before dispatch.
Once the order is shipped, cancellation is not possible.
8. Shipping Charges
Shipping charges are non-refundable.
Return shipping (if applicable) may be borne by the customer unless the mistake is from SARTEO’s side.
9. Final Decision
All return and refund approvals are subject to verification by the SARTEO team.
SARTEO reserves the right to reject any claim that does not meet the above conditions.
Contact Us
For any assistance or queries:
📧 Email: sarteo.shop@gmail.com
Discover more in our FAQ
Do you deal in bulk quantity?
Yes, we accept bulk and wholesale orders. For bulk quantity enquiries, kindly contact us at sarteo.shop@gmail.com.
Do you ship internationally?
No, we currently do not ship internationally. We only deliver within India.
How long will you take to deliver our product?
Orders are typically delivered within 4–7 business days across India. For Jammu, we offer express delivery within 18-24hrs
What is your return policy?
To ensure a smooth resolution process, an unboxing video recorded at the time of delivery is mandatory. Without this video proof, no return, replacement, or refund requests will be entertained.
For detailed information about returns, exchanges, and refunds, kindly refer to our Return & Refund Policy section.